Terms & Conditions

Payment conditions

  • A deposit payment of 20% to 50% is required to confirm the booking (depending on the vessel).
  • The final payment is due 90 to 30 days before the departure (depending on the vessel).

Cancellation & rate modification

  • If the deposit or the full payment is not received in time, your reservation will be canceled.
  • To curtail a cruise initially booked is considered as a cancellation.
  • In case of cancellation from the customer, of delay or cancellation of a flight inducing cutting short or canceling your stay, the payment won’t be refunded unless your insurance covers a part of the cancellation fees.
  • Pirates’ Bay or its partners can cancel a cruise in case of force majeure, instruction of the authorities, strike, turmoil or other limiting factors.
  • Pirates’ Bay and its partners reserve the right to revise the fees in case of unpredictable changes such as monetary fluctuations, increase of the transportation rates, increase of the fuel rates, establishment or rise of government taxes or VAT.

Insurance & terms of travel

  • It is highly recommended to purchase travel and cancellation insurance to protect your travel investment. In case of inability to travel (sickness, accident, decease of a relative, employment loss, etc.) occurring before departure, this insurance should cover your cancellation fees. This insurance should also guarantee assistance (early return, hospital fees, repatriation costs, etc.).
  • A medical insurance (for travels) to cover medical costs, assistance, public liability and accidents is also required.
  • All the obligations related to your trip (obtaining a visa, valid insurances, custom formalities) are your responsibilities.

Liability

  • The passengers or their legal representatives are responsible for the damages or losses occurring during their stay on the boat.
  • Pirates’ Bay can’t be held responsible for the impossibility of providing the services expected in case of default of external contractors, conflicts or occurrence of serious problems beyond its control.
  • Pirates’ Bay can’t be held responsible for the suffering of losses and damages by persons or goods in any case.
  • Pirates’ Bay can’t be held responsible in case of an accident or death occurring in the locations of the journey during the cruise.
  • Pirates’ Bay doesn’t take responsibility for compensation claims related to air travel.
  • Itineraries and activities can be changed without prior notice in order to ensure the passenger’s safety: if the weather conditions are unfavorable, in case of a technical problem or in case of the occurrence of limiting factors such as a delay in obtaining authorizations from port authorities.